Welcome to Eidel Precious!
I am proud to be a part of Etsy and share its philosophy regarding small businesses. My goal is to provide the best quality jewelry and superior customer service. I try to answer your questions within few hours and provide detailed answers to all your questions.
I feel strong regarding keeping all communications on the paper, e.g. Etsy convos or emails. I do not offer to discuss business over the phone or in person.
Identification certificate for the jewelry issued by an independent third party GIA certified Graduate Gemologist (GG) can only be provided upon request at additional charge. If you have not contacted me to order an appraisal at the moment of purchasing, the ring will be shipped without paperwork.
It is my policy not to replicate other Etsy sellers designs.
Your files will be available to download once payment is confirmed.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: